FAQ - Frequently Asked Questions

Luggage Deposit is your solution to Enjoy Rome hands free! We offer Luggage Storage facilities in Rome Termini Station, Rome’s City Center (Pantheon/Navona Square/Campo De’Fiori Area) and Trastevere. In addition to our Luggage Deposits we offer the NEW Luggage Transport service from your Hotel or Apartment to our Deposits!

Same Day Pickup: You may leave your luggage all day long during opening hours and the price is fixed! No extra cost or hourly rate!

Long Stay: You may leave your luggage in our deposits for days or weeks! Overnight fixed rates apply for every night of Deposit.

Luggage Transport: In addition to Your desired Deposit Option you may use our Luggage Transport Service at only € 3,99 per luggage piece + standard Deposit Rates!

Cloak Room: (Jackets, Coats)

Shopping Bag

Hand Luggage: (max 60 cm / 24 inches High) Includes Backpacks and Purses

Large Luggage: (over 60 cm / 24 inches High)

Same Day Pickup Luggage Rates are: Cloak Room (€3,00), Shopping Bag (€3,50), Hand Luggage (€6,00), Large Luggage (€8,00)

Overnight Luggage Storage Rates are: Cloak Room (€4,00), Shopping Bag (€5), Hand Luggage (€10,00), Large Luggage (€13,00)

Optional Luggage Transportation: € 3,99 per luggage piece

Your Luggage will be perfectly safe in our guarded Deposits. Staff is always on site with your luggage. In case of damage, loss, theft our Company makes use of special Insurance Policy that guarantees up to € 200,00 of reimbursement for each Luggage Piece. Special Conditions Apply.

You may pay Cash, Visa, Mastercard, American Express, Apple Pay

  • Our deposits are open all year-round
  • Termini Station Deposit is open from 9am to 9pm
  • City Center Deposit is open from 9am to 7pm
  • Trastevere Deposit is open from 9am to 7pm

    Your deposit may last all day long (business hours) or if you need more time you may choose our Overnight Storage!

    If you can’t make it on time try giving us a call and we will do our best to let you pickup your luggage. If this will not be possible you must come back in the morning and Overnight Rates will apply.

    There is no need to reserve our Deposits in advance. There is plenty of space and most importantly there will be no long lines to wait in!

We offer our clients the ease of having their Luggage picked up at their Hotel or Apartment and have it delivered to our Deposits. At your convenience you will then come and claim your luggage. The service has an extra cost of € 3,99 per luggage piece.

Luggage Transport Pickup must be booked online in advance. To proceed with the Online Booking of your Luggage Transport & Deposit you will have to insert Address of Pickup, Date & Time, Client ID Information. You will then decide the length of your Deposit, and proceed with payment online, or if you desire you may choose the “Pay at the Deposit” option.

VERY IMPORTANT:
  • Pick-up could arrive within a +/- 5 min range from Booked Arrival Time
  • Client MUST wait for the arrival of the Pick-up at the Front Door of the Building
  • Client MUST show our Staff the Id Document used for the booking
  • No Extra Luggage will be accepted if not part of the booking
  • Payment will be due ONLY at Luggage claim at our Deposits, if you decided not to prepay online.
  • Once your luggage has been Picked Up you may come and claim it in the chosen Deposit and the chosen time.

The online booking procedure MUST be completed with a 2 hour advance notice. In case of Last Minute requests please contact us.

The Luggage Pickup service operates specifically in Rome’s City Center. If your Luggage Pickup Point is not in the authorised Range Area please fill the specific form on the booking page with all the information regarding luggage quantity, time and date of desired pickup, and address. We will try to do our best to reach you. In this case please consider at least 24 hr advance notice.

We also do this!! At only € 1,99 per luggage piece + standard deposit rates you may leave your luggage in one deposit and pick it up in another deposit!

Standard promotions are valid only if the client pays at the Luggage Deposit.

To take advantage of online discounts the client must have a valid Online PROMO CODE

For details visit luggagedeposit.com/promotions/

Contacts:

  • Email: info@luggagedeposit.com
  • Telephone: + 39 06 56569244
  • Facebook: @luggagedeposit
  • WhatsApp:
  • iMessage: info@luggagedeposit.com
  • Termini Deposit: Via Giovanni Giolitti 127 (Termini Station)
  • City Center Deposit: Via De’ Nari 10 (Pantheon)
  • Trastevere Deposit: Via delle Fratte di Trastevere 44D (Trastevere)